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Marie
After a lovely day out in Windsor with the family we needed milk so went in to Waitrose where i have been a customer for many years.They had our favourite wine on offer so without a thought added 12 bottles to the trolley. OOhhh,what a nightmare this became.The cashier(a young indian girl asked for the identity card of my stepdaughter & her fiancee(they are both in their early 30s) I was the one buying the wine, they were only waiting for me but this girl said if they din't show her their identities we couldn't buy the wine.Nearly left everything there and walked out but everyone was looking at us like we had stolen something. What can I say!!! Thank you Waitrose FOR ruin a lovely family day out,your cashier was rude,wouldn't listen to us and my stepdaughter & fiancee are going back to Spain beliving we were treated this badly because your cashier heard us talking in Spanish. After shopping in Waitrose all my life(having received flowers from Waitrose before xmas. I WILL BE AVOIDING WAITROSE FROM NOW ON, SPECIALLY THE ONE IN WINDSOR.
3 years ago
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Waitrose has a 2.7 average rating from 636 reviews

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