My delivery this week: Carrots out of date the same evening. Haddock and braising steak both had to be eaten the following day Bread squashed How can anyone eat both meat and fish on the same day before it goes out of date. Non of these items would have been bought by anyone visiting the store. I then ring up to complain and I am told that whilst things are in date they remain on the self for pickers to pick until the end of that day and whilst Waitrose like to give several days on fresh meat and fish the pickers can’t look at every date but she would refund them for me. So I am now paying £3 per order for a picker that “can’t look at every date” to guarantee me several dates on my fresh meat and fish. The refund never appeared so I rang again to be told by a very pleasant young man that my call was logged that morning but the customer service assistant had failed to action the refund. This is not am isolated occurrence for me so is this the countrywide standard for Waitrose or am I just unlucky for my shopping being picked at a store that fails their standard? The delivery staff are excellent but I now feel that the stress of this weekly occurrence is becoming too stressful to continue shopping at Waitrose which is very sad as on the whole their food is good and I’m happy to pay slightly more for good food but all this is let down by sloppy attention by the pickers to the use by dates even though we now pay for our food to be picked.