My word what has happened to Waitrose, been going down and down for along time now, but recently even worse, my partner went to main Putney branch and was followed round store, by sad store detective non stop, very bad experience, and was laughed and made fun of by store detective when he tried to complain to staff, was done to provoke reaction, and upset, so sad these people have nothing better to do, complained to head office, but nothing done, would we ever set foot again in this over rated and over priced supermarket again, no! Truly terrible, but this is one of many issues we have had from staff in this store, also issues with staff in Kings Rd Chelsea branch, so Waitrose you need to be employing people that are welcoming to customers, with people skills, and remember with out customers you won't have any supermarkets? So happy not to be using this terrible shop anymore!