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D Beech
Wish I could give this company zero stars. Whilst partially blocking my driveway and mid delivery to a neighbour, the driver decided to expose himself in public and urinate on the side of my garage. Not sure I’d want a food delivery from him, not least because I certainly didn’t see him wash his hands before continuing to handle food. All captured on CCTV unfortunately for him. Told customer services and they just tried to fob me off with a £20 voucher and the “assurance” that it was dealt with but they can’t say how. Sorry not good enough which is why I’m placing this warning on here. If you like your food delivered by someone who doesn’t wash his hands after urinating on your property in public then this is the company for you. I however won’t be buying anything from Waitrose or John Lewis ever again.
2 years ago
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Waitrose has a 2.7 average rating from 636 reviews

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