I don't know what has happened to Waitrose but their Customer Services Dept. is truly dreadful. I've had the misfortune to speak to a duty manager called Carol, twice. Patronising in the extreme: she clearly doesn't care about Waitrose customers and has no wish to retain them. Instead, we are seen as irritants to be fobbed off.
This supermarket used to have the very best customer service pre-pandemic. The very best. The sharp decline in caring about customers and listening to their needs is marked. Shame really as the delivery drivers are excellent.
2 years ago
Waitrose has a
2.7
average rating
from
636
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
