TEMPORAMENTAL 'Quick Check' Handsets!! On Several Occasions, seemingly every other time I shop in Waitrose, the 'Quick Check' Handset I have been given decides to 'throw a wobbly'. Sometimes, as I am logging my shopping, the 'Quick Check' Handset decides not to recognise the item, at other times the handset doesn't recognise the advertised in store discount, on one occasion, half way through my shopping, the handset died and had to be replaced (fortunately my shopping was logged onto the replacement handset), I often have to ensure that shopping is logged even when the handset makes noises to the effect that it has recorded my shopping only to discover that the temperamental device has not recorded the item and I have to re-input it. On one occasion I logged an item into the 'Quick Check' Handset only for the 'Quick Set' handset to reject it, I then re-logged the item on the handset which it accepted, I checked the basket to make sure! When I proceeded to the self-checkout, the self-checkout did not recognise the shopping in my handset, an assistant was called and after some time she managed to get the self-checkout to recognise my shopping, not for the first time, except for the one item which had been previously rejected by the 'Quick Check' handset and which I had made sure was listed in the basket of goods when I re-logged the item! The assistant was very helpful and apologetic, I surmise this may be a regular occurrence! Either Waitrose 'Quick Check' handsets are not fit for purpose or one/some Waitrose staff are playing 'silly buggers' or both! Either way I object to being overly surveiled and patronised when you offer temperamental 'Quick Check' handsets as a 'convenient' option. The 'Quick Check' handsets and the decline in customer service from more senior staff are a 'rapid check' to SHOP ELSEWHERE!