On 23. 05 around 16.00 I was doing my shopping as usual at Waitrose in Canary wharf. Unfortunately I didnt have my Waitrose card. I was slightly upset and went to the cashier to pay my bil. To be honest I ask with rude tone Am i gonna receive 25% off my bill cos I am waiting mote than month for my card to be delivered. Cashier didn't know what to do so she ask for help young guy - Kieran tall guy(sorry don't know how to spell his name). That guy come with a big smile, absolutely positive atitude and charm. He did everything, went on extra mile and with help of Sami young charming girl they sort me out. Well done guys for both of you. Thats why I like Waitrose. High quality and good guys there!