Waited 5 mins for canteen assistant to finish chatting to another assistant, then he looked me in the face said sorry and walked off!!! Girl said I’ll be with you in a mo, waited again waited, waited then decided I’ll have a cuppa at home! Terrible service at Waitrose these days but still the same high prices!!!! Usually I have to wait while they are talking to one another on their head phones! Everyone mostly miserable. Lots of empty shelves. Unable to download gift voucher which I’ve checked and double checked. Veg and fruit not good usually poor best before dates. Delivery of fresh veg all over the place got worst. Don’t shop so often there now. The last time ages ago I had free membership coffee - bitter! A shame gone downhill