Waitrose Comely Bank in Edinburgh is a disgrace. The store remains open as it undergoes a complete overhaul - no customer parking, no freezers, shelves all half empty, no ceiling with wires hanging out everywhere and the grubby interior on show and over food, two human checkouts with the majority converted into self checkouts for an older shopper demographic. It’s been like this for weeks already and will be for another few weeks apparently. Absolutely appalling and Head Office don’t give a damn - even staff has said as much privately. All this from a loyal customer of many years who is defecting to M&S and / or any supermarket who cares about its customers. 😡