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Anonymous
Waitrose in West Ealing Alexandria Road is absolute nonsense. The isles are laid out in the most ludicrous way possible - everything scattered everywhere, sea food in 3 places, meat in 4 places, laundry detergent near candy, a cake stand in a random location in the middle of the shop (and there is no more of the same cake in the actual cake isle) you have to run around like a headless chicken trying to find things that have no business being there. Their little signs above shelves are not helpful. There’s never anyone to guide you and if there is they are always trying to run away and then when you do get the chance to ask a question they can barely speak any English! There’s always a lack of fresh produce and it does not keep long after being bought. The bakery section is an actual joke, shelves always empty and the bread goes stale exactly 30mins after being brought out. Have a feeling they reheat it or something it should no be stone hard next day after purchase…. The tills are a nightmare too, self service always an issue scanning items, one assistant is not enough for a shitty system and the tills themselves are so tiny everything is falling off the scales… I absolutely HATE this Waitrose, it is very crowded, very poorly managed and not helpful at all. Needs a very big change to be worth going to. I go out of my way to avoid shopping there.
7 years ago
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Waitrose has a 2.7 average rating from 640 reviews

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