I use this shop a minimum of 3 times a week and spend a minimum of £70 per week in the store plus @ £25-£30 per week on diesel which equates to roughly £5,000 per year altogether.(Actually my partner gets her fuel there as well,so that's another £1.500 per year!).Over the last couple of years some staff ("partners") apparently have developed the habit of continuing their conversation/s that they were having before l came in and interrupted buy things AS IF I WAS NOT THERE-l do not expect to be saluted or called 'Sir';just basic Hello/Goodbye,Please/Thank you and Eye contact would surely not be too much to ask without having 2 (or even 3) cashiers carrying on a conversation about where they are going on holiday or something.Fair enough-if there are no customers to serve , have a chat,but when there is a customer a little bit of attention ("customer service"),This applies to both the main store and the fuel station. Also,at another time 2 staff were replenishing in the drinks aisle and really bad-mouthing a member of management loudly which seemed very unprofessional to me - I had to say to them "l do know who xxxx is you know!" but they carried on. Next,onto the men's toilets....these are a disgrace.It is a tiny space with 2 urinals and 1 cubicle.There is a small modesty/privacy partition-but if you are using the urinal your back can be seen by one of the checkout staff and any customers using it-all the way down the aisle to the bakery/deli counter when the door opens! If you leant back you could chat to sdmeone in the store .Hardly ever any handwash either. Staff seem to have been cut in the cafe-never enough people to have tables cleared for next customers! (l still won't go to Morrison's in Wymondham because l know where most things are in Waitrose).