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Caroline Cresswell
First delivery 2 weeks ago 6 items not available. 2 substituted with lower quality, the others that were accompanying other items I.e. Cream to go with orange tart no show. I complained and was given a voucher. This week I tried again. 3 items missing. I had ordered a nice crisp French rose, substituted with Californian sweet rose. 60 dog poop bags substituted with a dispenser with 15 bags in. But my biggest gripe is a Waitrose 1 sirloin steak. On line average price £5.33. Mine was £9.50, a grey colour and ran out of date the next day which was the same as the fish pie. I like my food but even I can't eat that much in one day. I can't be bothered complaining again. I've spent a good few months shopping at M&S after being let down earlier this year by Waitrose on the same complaints. Short date life and bad substitutions. Hello M&S again
7 years ago
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Waitrose has a 2.7 average rating from 640 reviews

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