I find that many of the stores have too much stuff crammed into them, lots of high shelving, no space to walk around, Whetstone and Northwood are horrible to shop in because of this. Northwood in particular is some kind of Hell, you need to get a lift to get into the store and wait ages, the fruit & veg section is badly arranged, cramped and almost empty. There are crisps on the back wall, the display either side of a door so you can't find what you want, and have to dodge around staff barging their way around you, all crisps are randomly dumped on the shelves, then more crisps on a shelf near the tills. This is a sample of how the store is set out, it looks as if the stock has been dumped in any space that is empty at the time. There is hardy any choice of washing powder and if you actually manage to find what you are looking for it is purely by luck. I gave up trying to find things in the end, it is such a mess, so came out with only half my shop. Whetstone is full of high shelving and like a maze, with the queues at the tills snaking into the aisles making shopping at that end impossible. Mill Hill gives a more pleasant experience, however the stock levels need attention, I hope it never changes the layout to the high shelves because that will be the end for me. Too many choices of bread but nothing good, almost all thick sliced which is still there at the end of the day, not everyone wants mass produced doorsteps of polystyrene, why not stock bread that is not made with palm oil and soya flour, the Waitrose own bread never used to have this, why now? Some people want decent food not nasty, unethical ingredients.