We have shopped at Waitrose and Sainsburys for many years and the experience in both has been excellent. However, recently Waitrose at Handy Cross, High Wycombe has had a problem with badly smelling toilets. A further downer is that Waitrose have chosen to use newly designed grey labels with very small writing so that you either cannot find what you are looking for and give up, or you end up buying things that you did not want. For example the Deeside still and sparkling water labels are identical apart from one very small word lower down which I did not see, so I ended up with 6 bottles of still when my wife had asked for sparkling. Such a shame that one of the best supermarkets has gone so far downhill as a result of bad management.