Waitrose online is truly rubbish. I placed my Xmas order in early October. It arrives today with chicken breasts substituted for the turkey plus cow dairy products subbed for the ordered dairy free. Instead of a bag of carrots I got a single carrot with a sticker on it. I'm working up to Xmas day I explained. No notification my Xmas items were not available. They attempted to explain their behind the scenes processes which are fascinating I'm sure but they have truly stuffed my Xmas dinner. Searched everywhere today 22/12 for turkey but no. I hope waitrose staff think of me when eating their xmas dinners.