I would like to chance to make a comment on your home delivery. I have been a loyal customer of both Waitrose and John Lewis for over 20 years. I am lead to believe they are sorting out elderly customers from their data base. Rubbish, I have been trying to book a slot for over 2 weeks, their data base should have shown them that I have not shopped inn store for over 3 weeks but no contact has been made. When do they return the loyalty back for having shopped with them for so long. Very disappointed and disheartened with Waitrose. I wouldn't mind if I could get to talk to anyone but all communication ends in the same email replied and no answer on the phone. My husband in the the 12 weeks isolation group along with my mother who is 84 and lives alone, so am not happy to go out. What I am suppose to do.