Thank you to the young man who came to our rescue. We had been trying to get cartons of prune juice for ages. All other supermarkets either were always sold out or we were unable to get to talk to anyone on the telephone to check their stocks. I telephoned Waitrose and the telephone was answered immediately by a young man who was so helpful and sorted me out with the prune juice. He was so polite and could not have been more kind. A big thank you to this wonderful guy. Sadly I did not get his name but hope he reads this. My name is Mrs Clarke and was over the moon with the service we received.