I like the platform very much, it is easy to use. The exercises on the platform are excellent and allow us to improve our pronunciation, reading and writing. "encounters" are very helpful and instructive. I want to thank Mrs Annie, (give her five stars) she does her best to teach us. For the complementary classes which are often done by Mr. John I think listening to him is helpful to improve our pronunciation but he does not make much effort to teach (especially during the last courses). The role of the coach is limited to booking my courses when i can't do it by my self it appears that she has a lot of students and she doesn't have enough time. I was informed that we will not be allowed to have more than one class per week. I hope that this will not be applied to participants who signed the contract before this decision. Thank you for your efforts.