Avoid this company. I bought a premier summerhouse in April. It is sub standard to say the least. I feel ripped off. One panel is warped, there are gaps around the windows, big gaps, the quality is poor and several nails were sticking out and had also split the woods in parts.
Waltons suggested I fix the faults with wood glue. Accepting no responsibility for poor manufacturing and faults and the over priced goods. Because I painted it, as directed by the company, they will not accept any responsibility. Customer service manage was rude and due to remote working they could not phone me. It was a nightmare to assemble and I ended up paying someone to do it. They were also shocked at the poor quality.
Very disappointed with goods and the customer service.
They have also increased the prices of the goods. They are making faulty goods and making a good profit. No regard for the individual that buys the goods.
STAY AWAY.... similar reviews agree with me.
3 years ago
Waltons Garden Buildings has a
1.0
average rating
from
34
reviews
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