Appalling post sale customer service, product deteriorates rapidly.
Appalling post sale customer service. The service team do not read emails properly and hide behind Ts and Cs we hadn't seen. Our greenhouse is now 4 years old and will have to be replaced as the windows have deteriorated to the point where you cannot see through them. Except one which is crystal clear. Waltons therefore installed the greenhouse with two types of styrene, one which deteriorates rapidly and one which doesn't. The service team cant offer any explanation and refer to the fact that we hadn't utilised the annual maintenance for the wood which we didn't know about and is irrelevant anyway. We will now need to buy another greenhouse from someone else. My strong recommendation is to avoid this company. I have photos to back up my complaints.
4 years ago
Waltons Garden Buildings has a
1.0
average rating
from
34
reviews
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