Extremely bad service
My order number is 600186331. Placed an orderer on 28July 2021. Received parcel on 31/7/21. I gave 1 star because there's no option to choose zero star. Today I received a delivery in London but it is not what I ordered. I ordered Versace Jeans Couture Clutch bag black/gold but instead I received 'Panaceo Basic Detox Pure'. I don't even know what this thing is. Obviously I'm not opening it. Round plastic container, it looks like some kind of pharmaceutical or beauty product. Apart from the name of the product everything else on the container is written in German.Where is the item that I ordered? I am not happy about this. This is poor customer service.
How do I return this Panaceo they sent me? I don't even know what it is. Their customer service phone line doesn't even open on a Saturday. Worst online shopping experience I've ever had. I have sent them several emails today. I am furious!
I've just read their reviews on trustpilot. Although they have some good reviews, the bad reviews that they have are extremely bad, like the west service you can ever imagine
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