I purchased bag from wardow, it arrived on time but decided I did not like it. Returned it but bag arrived back as refused by customs as there was no customs form completed despite post office stating you do not need customs form if posting from Northern Ireland. I contacted the company who were helpful advised they would extend return date therefore paid postage £16.60 a second time and just to be sure completed customs form. Low and behold the parcel made it to the company within the return date and was refused by them. To say I was upset is an understatement. I have sent several emails and no reply. Buyers beware, I will not use this company again