K buyers - Don't be duped by the low prices and wide selection. In order to get a refund as per Wardow.com's return policy, you must ship your items back to Germany. This is the point at which you bid your money farewell. According to the tracking data, the courier company has gotten in touch, but Wardow decline to help with any customs-related problems. Their customer service team are prompt in dismissing you, despite being aware of the need for their assistance by UK buyers. I feel, this is company policy in order to avoid honoring their return policy. I am now without a bag or £££ and Wardow don't care. Order No. 600489049.