Worst customer service, made me pay for something I didn't order This is some of the worst customer service I've ever experienced. Their site glitched out and made two orders of the same bag. I messaged Wardow minutes after the glitch happened flagging this up, trying to get the glitch bag cancelled. Was ignored, bag got sent out 3 days later. After chasing them up on every platform they finally sent me a rude response blaming me for the glitch and telling me to return one of the bags when it arrived to me. I didn't want to argue even though this really wasn't convenient, so I decided to just return it when it arrived but Wardow failed to mention that I will be forking out for the return, which as I live in the UK and Wardow is in Germany was around £20. So I emailed again asking for a refund for the postage as again this wasn't something I ordered in the first place and they sent another rude response saying that I have to pay for it. I saw all the good reviews on here and thought I was in safe hands but honestly I'm really shocked at how badly behaved the company was. Be careful if you order there.