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Anonymous
One star is too much for the service of Wardow company. They were not able to deliver me package, because they have not gave the delivery service enough information so they can deliver to me. Most of call centrum service speaks only German language even they have perfectly translated website to much more languages. I have ordered a bad 5th on July, it should be delivered within 3-7 days and email said I can expect the package on 10th of July. 11th of July I have called to the service and asked where is the bag. They answered me they will deliver it this day. On 12th July still nothing. I called again for 4 times in one another week and wrote them at least 4 emails. They usually sent me a link for checking the package on delivery service site. The delivery service told me on 22nd of July they sent the package back to the Germany because Wardow haven't gave them enough information to deliver my package. So I wrote Wardow I am upset and I want my money back. They answered me they do not have free shipping to my country and they can give me my money back when I send them the package back. How can I send in back when I do no have it and it is impossible to get it?! What the hell. Are they kidding me?!
4 years ago
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wardow has a 1.7 average rating from 190 reviews

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Alice, Customer Support

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