Having used Urban Owners for a number of years the company was acquired by Warwick Estates. Since the transition of management companies we have experience a diabolical service. The list of issues has covered everything from not being able to access our accounts, contractors not being made for months for works that have been carried out despite endless calls and emails assuring us payment will be made that week, incorrect service charge invoices being issued and total lack of communication despite being chased numerous times. For the amount of money Warwick Estates charges I would not recommend them and given the experience we have had we are in the process of looking into other management companies.