What a pleasurable experience to have someone sell my wife and me a Kia car without any pressure whatsoever. WIth a 6 year old Kia Sorento now too big for our needs, albeit a great towing vehicle during our caravan days which we ended last autumn, it was time for something a bit smaller. Whilst not convinced of a plug-in hybrid model, the self-charging idea seemed a good compromise and we've not been disappointed. It was Sebastian who patiently helped us come to the decision the Sportage HEZ was spot on for us and we've not been disappointed. He answered all the questions we posed indicating his product knowledge was excellent. We part exchanged for a 2 year old model and immediately drove it up to the North York Moors for a few days holiday without even taking it home first! Perhaps we should have read the manual first but Sebastian's teach-in on the salesroom forecourt was more than adequate. One can't compliment him enough in our now having taken delivery of the third Kia car we've owned. Good cars and a great salesperson. What's not to like?