Appalling! Useless! Last week I ordered a small skip and paid in full for it to be delivered a week later. After making 3 phone calls on delivery day enquiring as to where skip was and why it hasn’t been delivered, I eventually got a call back which led to me cancelling as the earliest delivery would possibly be on Thursday evening 21st March which was not acceptable. Disappointment is an understatement. To not even receive a phone call to say the skip wouldn’t be delivered is not acceptable, then to be told they may not be able to get one and that the job order hadn’t reached the depot by varying people I spoke to. On the eventual callback to me I was told that the order was sent through and acknowledged last Tuesday. Still no response to my email asking them why it wasn’t delivered and to justify or even apologise. The only helpful person was Suzanne.