AVOID THIS SELLER!
Bought unique Omega watch they showed ‘in stock’ on their website. They processed order and took my $ from account immediately. Received 3 confirming emails with guidance to wait 5-10 days for shipping.
At day 7, I followed up and they indicated they didn’t have the watch as promised and offered to replace it with another model.
Important note here - they continued to show the watch as ‘in stock’ on their site.
I requested immediate refund and they went dark for a day.
When I followed up the next day, they indicated they tried to source the watch with another vendor (not authorized or requested by me - I asked for immediate refund) but could process a refund if requested.
I reiterated my request for an immediate refund they asked for 3-5 days for ‘bank processing’ time.
Now on day 3 since that email and day 5 since refund request and still have not received my $.
Have also reported them to BBB.
AVOID. AVOID. AVOID.
2 years ago
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