I ordered a watch on April 10th. I immediately got an email that it will take about 10 days for the watch to be shipped. 9 days later, I didn't get any email. So I contacted them to see what was up with the order. They told me it will take a bit more time. Finally they mentioned it will arrive by May 12th. On May 12th I contacted them again, and they told me that the watch was there but no one was in their office to ship it. They offered to refund it, since I needed this watch for a birthday absolutely on the 13th (Saturday). When I asked if I could get a receipt of the refund being done, they mentioned the refund team was outsourced and would do it later. I keep emailing and calling (you never get to talk to some one BTW it's always the answering machine), no one updates me on the refund. We are Tuesday. I am wondering now on the legitimacy of this company. Everything seems very fishy to me. I don't recommend. I think they sell watches that they don't have, and I don't think it's a real company with people working every day in an shop/ office.