I cannot believe that they think they provided an adequate response. I'm a consumer. I am unsatisfied with the product. It definitely promotes migraines for me. I had opened all the boxes and put them into the tube the bottle came in for storage. I've used about 8 maybe? They are seriously asking me to pay for shipping back to them!!! I've owned many businesses and I would never ask a customer to do that. Especially in this case I would tell them to either dispose of the product or donate it etc... I find it appalling that they are refusing to provide a refund unless I comply with their demands.