I ordered on my mobile device & didn't realize that part of my order was these stupid little 3 packs, the picture looks like they're regular boxes. One response I got highlighted where, in tiny print, it says 18 microdrinks. I feel it should clearly state "sample packs" in the image or description. I didn't even want the water bottle (haven't opened the package), but I thought that the set was a super deal for VIPs during a new product launch & I could gift the bottle to someone, add it to a raffle basket for charity, something. The email with my VIP coupon code ended up in a promotion folder, so it didn't get used. I found it within an hour of ordering & messaged the company to see if it could be added, but was told, basically "too late, not our problem, too bad". The order didn't ship for 3 more days, so I don't understand why a price adjustment couldn't be made. Adding insult to injury, I spent $150 thinking I was getting enough product get me through for a couple of months. Instead, I got 1/3 of what I expected. I reached out a few different ways about my disappointment - I wanted to try & return the bottle that I never wanted and get drops instead. The rep, James, ended up saying it would be escalated to his supervisor (Aracely) via Facebook messenger, but she never responded. I tasted the Oro, liked it, but am so disgusted with your company & feel like I was tricked, that the entire order is sitting on my front porch. I haven't opened any of the boxes with straws, glasses or water bottle, so I can't review them. I don't know if I'll ever order from Waterdrops again. I'm really angry & upset with your company and definitely would NOT recommend anyone buy from you at this point. Another company with electrolyte tablets that I bought before I found waterdrops ended up sending me a "we miss you" coupon, so I may just go back to them. Too bad, because I liked your product, the sight of them makes me sick right now. If you were looking for a way to lose customers, congratulations, you've found it