Absolutely love the product however the customer service could use improvement. For some reason I placed my order and when I used Google pay, it put in an 11 year old address (totally my fault i should have checked before submitting). I immediately contacted customer service only to be told that I would have to refuse the package once delivered and they couldn't cancel or change the order. Well the owners of the address did not refuse the package, won't answer the door so I am out $70 of product. Very disappointing for such a great product to have such lackluster customer service. So needless to say I won't be ordering again.