I ordered the bottle with the lid. Unfortunately, the lid did not come with the package. After going back and forth with customer service, I was able to get the lid sent. The color of the lid was not what was displayed in the image. The customer service was poor as the first agent refused to send me a lid and was nonresponsive to my emails. It also almost seemed like they did not read my emails all the way through as the response I would get from them never addressed any of my issues. The second agent was much more proactive.
2 weeks ago
waterdrop US has a
4.7
average rating
from
5,773
reviews
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