Waterdrop has literally, no kidding, changed my life in the terms of my drinking habits. I'm getting (mostly) my 2 liters of water a day now. My mother was surprised when I visited, that I was carrying a water bottle with me. My waterdrop goes with me everywhere. My mother also refused to believe that I had suddenly started drinking so much water. Since a young age I had just not cared for water. Waterdrop as a company isn't perfect, but they sure are trying their best. Customer service is friendly and prompt, willing to fix issues and delivery is fast and well organized with good communication!