Placed my order on the 5th July with delivery supposedly due 3-6 days later. On the 11th July I received an email to say that my order was delayed with no indication of by how long. I was sent a 5 Euro discount code for my next purchase as compensation for the delay but the small print read that I must spend 30 euro to avail of it, and it is only valid for 30 days, which is a joke and frankly insulting to a customer. When I went to look for reviews of Waterdrop on Trustpilot, I discovered a now defunct review page which was full of 1 star reviews, all with similar experiences to mine.
I had bought from Waterdrop before and had no problems but after this experience I wont be purchasing again.
I still haven't received my order!!
1 year ago
waterdrop EU has a
4.7
average rating
from
2,538
reviews
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