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Lisa
Customer service never responded to my email. I like the points system but I feel postage is expensive. When I tried to check out, my free gift (points purchase) disappeared out of my basket so I paid for items (so I could get the free gift), to only miss out after all. When I contacted immediately after my order, no one responded. I’m still awaiting a reply and I’ve had the order for well over a week now!!
3 years ago
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Waterdrop UK has a 4.7 average rating from 4,367 reviews

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Alice, Customer Support

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