It is a good place to stay, mostly due to the lovely location and views, and choice of accommodation plus things to do. The reason we've given it 3 stars is because there could be more attention to detail across the site. For instance, the toilets and showers did not feel as clean as they could at all times (more cleaning might be necessary at peak times like we were staying in perhaps?) which was a little worrying given the covid-19 pandemic. The Pod we stayed in is in need of repair on its roof, and it's door latches were broken on arrival (although a very friendly chap v soon did a fix on them for our stay which was good). It was difficult buying ice creams from the swimming pool as the till scanner wasn't working and there was a price discrepancy with the main shop. We booked a family meal with outside visitors at the Waveney Inn on our final night which was a birthday celebration. The poor staff looked rushed off their feet and, probably as a result, the service was not great and it just seemed a bit haphazard. Our food took a seriously long time, (between 1 and 2 hours) meaning our young children were getting fairly desperate by the time it came out. Also, the ice lolly/ice cream which should have come with their meal, did not ever come! However, the staff were helpful with giving us some little plates and a knife to have with the cake we'd brought with us. A small but helpful improvement would be to know which reception you need to go to for what...we kept turning up at main reception to ask or book something, only to be told to go over to the swimming pool reception, and vice versa! In the heat with small children these little things make a difference - it was a little annoying walking back and forth sometimes. E.g. when we checked in, we went to main reception, but got told to go to swimming pool reception...but when we checked out, we assumed it would be the swimming pool reception, but this time they wanted us to go to main reception! Overall, it just feels like you should expect a little bit more across the site for the price you pay for the accommodation. Also, we couldn't work out why the swimming pool was open such restricted hours each day...the last swim on 2 days was 3.15pm...maybe a staffing issue? We definitely think more people would welcome being able to use the pool much later into the afternoon/early evening.