Shower block needs updating, mouldy ceilings, laminate coming away from walls. This could have been addressed in Lockdown. Poor cleanliness, needs to be cleaned more than twice a day. Restaurant and bar hardly open, bar closed at 10 when it was actually open. Wasn’t able to book a table. No takeaway service available. Poorly stocked shop. Excessive noise and rowdiness after 10pm. We couldn’t check in remotely as requested as they didn’t answer the phone. When entering reception area, staff were busy chatting. Also tried calling days before arrival and did not answer. We have visited Waveney on more than one occasion over the years but have left very disappointed