Location was lovely & we were blessed with good weather, however the campsite was very tightly packed together. Not much room for anyone to move & difficult to park cars. We hired a yurt & due to sites been so closely packed, we struggled to get our car in & out. Also found the Yurts to be VERY basically furnished. Considering the price paid per night, there could at least have been a table/unit for 'kitchen' supplies & even a kettle. Items in the yurt, were not in the best condition & decking needed maintenance. Felt it was a lot of money for what you are offering. We also found that the ablutions were acceptable, but in need of updating. hairdryers not working, toilet seats missing etc. There were signs everywhere saying that the ablutions are continously being monitored due to covid conditions, but there was no evidence of this & simple items such as toilet paper where not replenished. Some toilets were without paper the entire long weekend! Whilst the staff were friendly & helped where they could, I found that not enough info was given about the restaurant & how it operated. We were told we could only book for dinner at 6:30 pm Friday evening, only to find the restaurant was practically empty! On Monday morning our family wanted to have breakfast & were promptly told that if we had not booked or were not staying in a Lodge, we couldn't have a table. There were only 2 tables in the restaurant. Nowhere on the info in the Yurt provided about the restaurant hours did it say booking was required. There was very little available in the shop, after reading on the site you could get your daily supply of goods. Couldn't understand this as we were in the midst of summer holidays & venue was close to capacity. In general, whilst the location on the river was lovely, we felt it was overpriced for what you are offering. There are many places/sites around the country that are offering fully equipped yurts for not much more than you are charging for the bare minimum. I also phoned on various occassions to book the swimming pool & only got the answering machine. Only to leave messages that were not returned. When I finally got through to someone on the bar, he took a message for me to leave at reception with an urgent request to call back, which they never did. Disappointing as I was having to chase to get info I needed. This site has so much potential, but perhaps a bit of tweaking would make it a fantastic site.