The staff were excellent and responded immediately to the problems we experienced with the lodge. The lodge was very basically equipped so when the dishwasher wouldn,t work ( which should have been picked up before we arrived ) and washing up by hand had to be done there was only one tea towel provided and this was not improved upon. The staff should have responded to this situation without being prodded but nothing was forthcoming so overall a bit disappointing. Nothing was done to rectify the lack of a dishwasher after the member of staff confirmed that it was defective, no visit no apology nothing.