The first time myself and my partner camped alone. We had an amazing time and really loved the place, so much so we booked in with our children for the summer holidays. This time we were a little disappointed. The first day the hot tub was closed, the secret garden was closed due to a wasps nest. We were not forewarned and camped close by where we were regularly bothered by the wasps. We stayed all week and the wasp problem was not dealt with. The toilets this time were also dirty when the camp was less busy. It seemed like the frequency of cleaning had been reduced. In the laundrette one washer and one dryer was broken meaning we didn't get a chance to use the working ones as they were always full. The staff however are so friendly and polite, it's just a shame those small things prevented a 5 this time.