After travelling 3 hours was shocked to have to deal with the most rude awkward person insisting that despite pre paying when i booked she was not going to let me know what pitch to set up at until i walked the length of the site back to the waiting area to get a credit card for a deposit in case i made any noise, it was only my request for a full refund and then her saying it wasn't possible that she eventually called for a manager who saw sense. I have never before had to deal with anyone other than a very a pleasant person on arrival at any site and would suggest you look at the negative feel this person gives your centre. On a positive note we ate at the Pub and the food was great!