Beautiful location and facilities were ok. Was disappointed that we couldn't check in until 4pm on day of arrival. Pub wasn't serving food and Swimming pool was closed on day of arrival. Hot tub was cleaned when we arrived which meant it couldn't be used until 6pm. Was surprised when we saw that we had to check out by 9.30am when the check in start time is normally 4pm. Lodge was nice but furniture looked tired. Was disappointed when we looked to hire bikes but was told that this was no longer available. This could have been removed from the brochure. The Waveney River Centre has the opportunity to offer a stunning UK holiday if it was a bit more customer focused.