Not sadly what we expected so left early . I’m not a camper or a lover of remote places so if you are you may enjoy this . The photos show a hot tub on a balcony in our lodge for 6 called retreat spa - but it’s not like the photos it’s old , in need of cleaning & renovation , the hot tub is at the back of the car park area and the balcony can just sit four at a push , there is no bbq area in the lodge so it was like camping but not eating outside as planned . I was heart broken when I saw it and thought I had a week there.
We think the hot tub filter is faulty as after 4 days it was dirty. When I asked them to clean it I was told it’s fine/normal and just our oil off our skin - see photos would you go in it especially now ?? They did after asking 4 people eventually change it for which I was truly grateful . Our home one never looks like this as our filter works
Cleanliness being a must now means this isn’t the place for me it wasn’t great with a dishwasher that mixes around the dirt only , no dish cloth or washing machine . It was too basic for me but that might suit many
The main issue was it was too remote with a narrow lane to get to it making driving around unappealing . We did the boats which was fun but expensive since you needed full days . To get to a town it took 1.5hrs so be prepared with a picnic which we did and whilst I wouldn’t do it again it was a nice experience
There is a nice play park for the kids And once the pool reopens this would be a nice bonus
The Waveney inn didn’t have enough staff so be prepared to wait , at least 1hr for food, but the manager and her staff were super friendly and attentive . They worked super hard and breakfast there was superb . She tried hard to look after the group and was a credit to the resort we thank her for her kindness
They offer you access across the river to marsh lands but be warned it’s over an hour walk with nothing to see to get anywhere and with kids this proved too much . If you are a bird watcher or want to simply walk this is perfect but for families it was for us a 2hr round trip and both pubs en route were closed which we didn’t know so not a fun morning
Sadly for me this was a huge disappointment after staying in Norfolk resort & spa or forest holiday lodges Thorpe which were modern and clean with access to towns and walks. We would go back to these but sadly they were fully booked
We moved on to Great Yarmouth and found a wonderful hotel for our anniversary night thankfully so it ended well
If like camping and quiet this could be for you but if you like getting out , comfort and activities this isn’t for you
In fairness the manager changed our towels and approved the hot tub cleaning so we are grateful for this . Manager of the inn lovely but the receptionist Louise could of diffused my upset but made it worse rude and unfriendly she even messed up our boating booking awful service from her . We know next time to triple check the photos advertising the lodges and read more reviews as perhaps we would of booked something more appropriate for us
4 years ago
Waveney River Centre has a
4.3
average rating
from
2,375
reviews
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