Well, when we arrived our pitch was pointed out to us and we were told that someone would be along to welcome us and to run through things. Nobody came. We had to go to Reception after we pitched up and were told that the on site shop was closed due to Covid19, but the walk in Kiosk who frequently had more than one customer inside at any one time, was open. If Social distancing was in place, we could not understand why the shop could not have open as well, after all, other sites are managing it. We were not told that the shop would be closed, and we had brought little provisions with us. So we had to source a shop off site, which was a bit of a task after an already long day. Woke to use the shower facility, doors coded. Nobody told us about that, not even Reception staff the day before hand. Had a to sort that one out as well. Last night of our stay, decided to have a meal in the onsite pub. Ordered, after 30 minutes of waiting for a member of staff, to sit for another hour and 20 minutes and still no food!! Not pleased when you have hungry children. We complained and we received our drinks on the house, but we cancelled the meal as we had lost faith!! Still, lovely settling, just a shame really