We had a great time. The location is beautiful and perfect for day trips. The swimming pool was well ran and limited to a small number of people. However, I would like to make a few negative comments to help you improve: Given the current situation I expected the lodge (Gillingham) to be spotless. It wasn't, and we had to do some of our own cleaning before we felt comfortable . We hired a day boat, again we expected it to be spotless but it looked like it hadn't been cleaned at all. There appeared to be no sense of social distancing from the boat hire staff, though they were very friendly and helpful. The kiosk was not open on the day we left, apparently due to staff shortages. Not having the shop available before we left on a long drive home was rather frustrating. We've been to Waveney River Centre twice before. This time we noticed a lot of new lodges and planning for more. However, there appears to have been no expansion of any other services (shop, pub, toilets, car park etc). It feels like its getting too big to cope and will potentially put me off coming back. You can't expect to just add visitors and not provide extra capacity in your services to cope with them