We have just arrived home today after spending a week at the Waveney River Center. The site was very clean and adhered to the ‘covid’ Guidelines. We made great use of the swimming pool, booking our daily thirty minute swim slots. The lady on the pool reception when we arrived and left stood out to me as she was very helpful, friendly and polite. I would be grateful if you could say a big thank you from the Sturrs family (kingfisher 2).
During our holiday, my daughter had lost her comforter (very special to her since she was under one) and Waveney kindly shared my social media post to help us find him! Luckily someone had put him on a sign for us to find the next day which was a relief. Thank you for this.
Any issues or queries we had during our stay was dealt with appropriately and quickly.
Before we even arrived, a lady called Sue at the main reception answered my many questions over the phone, making me feel like nothing was too much trouble.
We also ate at the Waveney Inn a few times for breakfast and tea. The food was lovely!
The only thing I would say I would have liked, is if the staff team would have informed us about the boat trips that they run (to the nature reserve) as we overheard a member of staff telling someone else but this was the day before we were due to leave so was a little late. Also the push tap made it difficult to fill our ‘on board’ water tank as our hose wouldn’t fit to the tap but we went out and bought a watering can so overcome this problem pretty quickly - but a ‘heads up’ for anyone else in the same position as ourselves.
Thank you for a lovely holiday. My two daughters and ourselves had a great time!
4 years ago
Waveney River Centre has a
4.3
average rating
from
2,375
reviews
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