We were careful to ask about our pitch when booking. We were told the all bittern pitches had an elevated view over the marina. We were told we could not book a pitch with a camper on kingfisher or adjacent to the marina. We had no view and observed campers on kingfisher pitches and van adjacent to the marina. We felt let down and lied to. The condition of our pitch was appalling. 1/3 of it was dusty mud. It looks like years of poor maintenance rather than one dry season. It made it very difficult as we were not able to put anything on the ground. It's our opinion that the full row of bittern pitches should be removed to give more room to the yurts and avoid over crowding. The cleaning staff were friendly and good. The shop was poorly stocked. Pizza takeaway to the pitches is a good addition, although the pizzas were very small for the price. The pool was well organised although lots a bits floating in it. Overall a disappointing experience and it's very rare for us to have that conclusion having camped for 20 years all over the uk and europe.