I came to know about Wax through a great gentleman named nycwatchguy on instagram. I talked with him and he happened to be from the sake country as I am. So we clicked right there and from there it was easy. I was connected with Andrew at Wax and he took great care of me explaining the process and the way the Wax app works. I think the app is super easy to navigate, add or delete watches that have left your collection or vice versa, and it is just few clicks. It is that simple. The app is user friendly and the customer support I got is impeccable. I don’t want to spend hours explaining removal/ additions of watches to the insurance company. You don’t have that with Wax. The process is much smoother and simple and I highly recommend anyone who is looking for insuring their watch collection. Prices are very fair and lower compared to Jewelers mutual. So there is that! Overall I am very satisfied with Wax and their customer support.